Liebherr Opens New Sales & Service Centre in Hamburg
The new Liebherr sales and service centre, comprising an area of 44,000 m² in the Kuhwerder Harbour, was officially opened today. The location offers a good and wide-ranging infrastructure: easy access to motorways and railways, a public transport network and direct water access via three quays.
The new subsidiary is responsible for supporting mobile harbour, ship and offshore cranes as well as construction machinery from the product areas crawler cranes, deep foundation machines and duty cycle crawler cranes. The new location also serves as a hub for rental and buy-back machines. A further important function is the overhauling of components as well as the execution of complex repairs on machines that in some cases can be transported by sea directly to Hamburg.
A workshop (2,160 m²), a store (1,080 m²), open storage (10,000 m²) and a four-storey office building (3,750 m²) have been erected on the new site. Most of the construction work was completed within one year.
“We are investing in a location which offers long-term potential for growth in several directions. Due to the logistic requirements, the harbour in Hamburg is our central hub for rental and buy-back machines, as well as for all kinds of repairs for the European area,” explains Jörg Schmidt, Managing Director of Liebherr-MCCtec Vertriebs- und Service GmbH.
During the official handover and opening a multitude of solutions from the product and service programmes were presented. In addition to the classic services such as repair, overhaul and logistics, stock and parts supply, this included numerous digital solutions: real-time simulators for training purposes, online services, fleet management, augmented & virtual reality, and much more.
Currently, the Hamburg facility has approximately 100 employees.
Official opening of new Liebherr sales and service centre in Hamburg Port with members of the family.
Official handover of new Liebherr sales and service centre in Hamburg Port with members of the family.
(from left to right: Jörg Schmidt, Patricia Rüf, Isolde Liebherr, Michael Westhagemann, Jens Meier).